Frequently Asked Questions (FAQ) butterfly

Library Reopening Questions
How do I return books?
Book Drop is Open - 24 hours a day - On the corner of Central & Grand next to the Library. We check it regularly to get those returned items off of your accounts.

During public access hours, books can be returned at the indoor book drop located at the Helpdesk and given to Library Staff during holds pick up hours. Monterey Public Library and Pacific Grove Public Library materials can be returned to either location.
 
Pacific Grove Public Library is unable to accept book donations at this time. Please hold onto your donation until they can be accepted or phone Monterey Public Library for information on donating gently used books (no DVDs or Magazines) at (831) 646-3933.T

The Friends of the Library Bookstore at St. Mary’s is Now Open from 10:00 to 12:00 Monday through Friday. They will be selling books during those hours and accepting book donations. Donations will be limited to one bag per patron because books must first be sold to make room. 1st Saturday of the Month Sales have resumed 

Contact the library if you have any questions about your account.
Has the Library reopened?
You can find hours and closure information here.
Frequently Asked Questions
How do I get a Library Card?
Pacific Grove Public Library card opens the door to a world of information and entertainment. In addition to borrowing materials, your card allows you to download digital media, use electronic databases, get access to local museums, and more. Pacific Grove Public Library Cards are always free to adults, children, and even visitors who don’t have a California ID. Residents who have a disability or long-term medical condition that prevents visiting the Library may use Outreach Services. Please call (831)648-5760 or email referencedesk@cityofpacificgrove.org for more information. You may apply for your free library card in person with a valid ID or online. Children may receive a card of their own just as soon as they are able to write their name. Applications in English and Spanish for children and adults are available at the Helpdesk.

To complete the online application, Click Here. You will receive an email providing you a temporary password, allowing you to reserve items. Your library card will be mailed to the address provided or you may pick it up in person with valid identification. After placing items on hold, an email will be automatically sent when they are ready for pick up (see library hours). Please note that emails are sent third party (bywatersolutions), rather than direct from PGPL. This is in part to ensure your privacy and security. Please know that your account is data protected, and while we can assist you in changing your password, they are encrypted and not visible to us. Please phone Circulation with any questions about your account or items at 831-648-5760.
How do I download an eBook or audiobook?
Go to the eBooks & Audiobooks page. You can visit each eBook provider's site to browse and set up your account, or click the Learn More links for instructions and help
Find out when the PG Library was built?
The section of the library nearest the ocean was an original Carnegie library, opened in 1908. Two side wings were opened in 1938 and 1926, and two front wings were added in 1950. The final and largest section along Central Avenue was added in 1978. You can read more about the Library's history here.
Find books, audiobooks, DVDs, music and other materials in the Library?
You can look up books and other materials in the Library catalog here.
Find out when the Library has story times?


Weekly story times and activities are held held throughout the year:

  • Toddler Tales (Ages 18 months-3 years): Mondays 11am-11:30am (at Jewell Park)
  • Preschool Storytime (Ages 2-5 years): Tuesdays 11am-11:30am (at Jewell Park)
  • Recorded Baby Rhyme Storytime (Birth-2 years): Thursdays at 11am-11:30am (Virtual)
  • Family Bilingual Storytime (All ages): Second Monday of the Month 4pm-4:30pm (at Arnett Park)
  • Crafternoon! (Ages 4-12 years): Wednesdays 12:00pm-1:00pm and Thursdays 3pm-4pm (Library)
  • Music with MaryLee (All ages): Second Tuesday of the month 11am-11:30am (at Jewell Park)
  • Monthly Lego Contest (All ages): Deadline-Last day of the month.(Virtual)

You can also check our "Kids Programs" Calendar for all programs and activities.

Support the Library?
The Friends of PG Library welcomes new members and supporters. Link to Friends site. The Library now has a Foundation for long-term support. We accept donations of books, CDs and DVDs, either to add to our collection or to sell in the monthly book sale. We also accept cash or checks at the checkout desk. For more information visit the Support page.
Volunteer or do community service hours?
The library accepts volunteers over the age of 15 to help shelve books, put books in order, and help with Library events. Fill out the online Volunteer Form or get an application at the checkout desk, and a supervisor will call you for a brief interview and training.
Contact a librarian for information or research help?
Contact the Reference Librarian Help via our online form,  call 831-648-5762, or email referencedesk@cityofpacificgrove.org.
Find out what's happening at the Library?
Check the Calendar, find PG Public Library on social media, visit the Newslist, or look for signs and flyers in the library. You may also subscribe to Newsletters and updates Here.
Order a book from another library?
You can request books and other materials from Monterey Public Library. Unfortunately, the library is no longer able to borrow materials from other libraries. However, a librarian can tell you what nearby libraries own the book you are looking for.
Log into my Library account?
Go to the Library catalog at https://catalog.pacificgrovelibrary.org and click Log in to your account in the upper-right corner, or go directly to the login page.  For security reasons, your password could not be migrated from the old catalog system. If this is your first time logging into the new catalog, your password is the last four digits of your telephone number. After you have logged in, we recommend that you change your password. You do not need to register for a new card unless you don't have a current card. Please call 831-648-5762 for additional help.
Find out about book clubs?

The Friends of the Pacific Grove Library has a book club, which: 

  •   Meets most second Mondays at the Little House in Jewell Park at 1:30pm for about 1 1/2 to 2 hours  (we reschedule on Federal holidays)
  •   Tends to read fiction, but mixes it up depending on the interests of the members
  •   Rotates book leaders, who make a suggestion for the club, then lead the discussion
  •   Tends to read books that aren't brand new, so members can find books at one of the local libraries

For more information, contact pgplbookclub@yahoo.com
How do I get tax forms?
Public can call IRS for mailed tax forms:  1-800-TAX-FORM (1-800-829-3676)
How do I Place Holds?

Please follow the below steps to place holds:

  1. Log into your account (Click Here).
  2. Browse the Catalog here: http://catalog.pacificgrovelibrary.org/
  3. From the search results, select the items you wish to place on hold, and click the "place hold" button at the top of the search results. The shopping cart icon does not reserve items.
  4. Before confirming, be sure to select a pick up location at either Pacific Grove Public Library (PGPL) or Monterey Public Library (MPL).
  5. Verify your account information and email address is up-to-date from the "Your Personal Details" tab on the left hand side. Email notifications will be sent to you when your items are ready for pick up.
  6. To request an addition to the Library collection, you may do so from the "New Purchase Suggestion" tab on left hand side.
  7. Holds expire after one week.
For assistance or questions you may email us at referencedesk@cityofpacificgrove.org or call us at (831) 648-5760. We would be happy to help!

Please note that emails are sent third party (bywatersolutions), rather than direct from PGPL. This is in part to ensure your privacy and security. Please know that your account is data protected, and while we can assist you in changing your password, they are encrypted and not visible to us.
How do I book a class visit?
Class visits for all ages are welcome by appointment only. Please call the Library at (831) 648-5760.

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